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THE 7 PROSPER PILLARS™

Find the gaps.
Fix what matters.

Make the whole journey work better together.

WebDesign Boost helps turn more of that attention into qualified enquiries through the 7 PROSPER Pillars™: a connected system built around your customers and your business.

Get My Marketing Audit

Find out where your business may be losing opportunities
and what needs improving first.

Trusted Experience

OUR TEAM HAS WORKED WITH

  • British Airways
  • Orange
  • Nestle
  • Eurosport 1

These logos represent our team’s experience, not Danzy Design and Marketing. The website, UX and UI design work shown has been commissioned both through agencies and directly by the brands themselves. When a project calls for it, we bring in the right specialist expertise so you get that calibre of digital design.

STRATEGY. WEBSITE. MARKETING. FOLLOW-UP.See how it connects

✳ THE OPPORTUNITY

01 / THE BIGGER PICTURE

You're already investing time, money or effort getting people to your website.

But if your marketing, message and website don't work together, potential customers can leave before they enquire, book or give you the chance to win their business.

We build the foundations with you. Then we build and connect the system for you.

Meet the 7 PROSPER Pillars
Customer journey from search to website, trust and enquiry, connected with directional arrows
One connected customer journey.

THE DISCONNECT

Each part might work on its own. But who makes sure they work together?

One company builds your website. Another handles SEO. Someone else writes the copy or runs the ads. Email, booking tools or automation get added later.

Your customers don't experience your marketing as separate services. They see an advert or search Google, visit your website, weigh up your offer, look for proof and decide whether to take the next step.

Every disconnect creates another reason to leave.

When enquiries fall short, the instinct is often to buy more traffic. But more visitors won't fix an unclear offer, weak message, confusing website or missing follow-up.

Before spending more to attract people, make sure the journey works for those already arriving.

THINK LIKE YOUR CUSTOMER

People visiting your website
want answers.

01

Can you
help me?

02

Is this
right for me?

03

Why should
I choose you?

04

Can I
trust you?

05

What should
I do next?

If they have to work too hard to find those answers, they may leave.

That's why we look beyond how your website appears. We consider what attracts people, what persuades them to act, what happens afterwards and how the journey can improve.

THE 7 PROSPER PILLARS™

Seven foundations.
Two ways of working together.
One connected customer journey.

↓
PROSPER
01 — WITH YOU 02 — FOR YOU
01 BUILT WITH YOU

First, the foundations.

We start with three collaborative workshops. You bring your knowledge of the business; we help turn it into a clear strategy.

P

People

Define your ideal customers, their needs, objections and buying motivations.

YOUR OUTCOME

A usable ideal customer profile.

R

Relevant Message

Develop positioning and messaging that make the right customers recognise your value.

YOUR OUTCOME

A clear value proposition and core messages.

O

Offer

Shape what you sell, the benefits and the reason to act.

YOUR OUTCOME

A compelling, clearly structured offer.

Two collaborators arranging customer, message and offer symbols during a strategy workshop

These are not box-ticking exercises. We develop the first three pillars with you because the next four depend on getting them right.

02 BUILT FOR YOU

Then, we bring
it all together.

With the foundations in place, our team implements the appropriate marketing, website and technology solutions.

A website connected to search, email follow-up and analytics
S

Sources

Establish or improve suitable ways to attract relevant visitors, such as SEO, content, social or paid campaigns.

P

Persuasion

Build or improve the website, landing pages, copy, lead capture and booking journey that helps visitors take action.

E

Engagement

Set up the follow-up, CRM, email nurturing and automation needed to keep interested prospects engaged.

R

Refinement

Put analytics and reporting in place, then use performance insights to identify and improve weak points.

The pillars are consistent. The tools are chosen for your business. You don't need every tactic on the market; you need the right parts working together.

WHY THE WHOLE JOURNEY MATTERS

Strong parts.
Stronger together.

You can attract plenty of visitors and still struggle if you're speaking to the wrong people.

You can have excellent copy but an offer that doesn't appeal.

And even a strong offer can fail when the website makes enquiry difficult or nobody follows up.

Rather than prescribing another website or campaign automatically, we start with the foundations, identify what's missing and build around what your business needs.

RESEARCH & EXPERIENCE

A considered approach.
Grounded in evidence.

Our approach draws on UX and behavioural research from organisations including Nielsen Norman Group and Stanford, alongside studies of user behaviour across more than 205,000 webpages.

Magnifying glass examining the action button on a website

For projects requiring deeper product-design expertise, we work with a senior partner whose previous experience includes British Airways, discovery+, iwoca, Stenn and XBD PAY.

OUR PARTNER'S PREVIOUS EXPERIENCE
British Airwaysdiscovery+iwocaStennXBD PAY

In that partner's prior work, one landing-page conversion rate increased from 0.8% to 12.7%; a bounce rate fell from 62% to 38.6%; and new-offer take-up rose from 20% to 27%.

LANDING-PAGE CONVERSION

0.8%12.7%

BOUNCE RATE

62%38.6%

NEW-OFFER TAKE-UP

20%27%

These are examples of the partner's previous work, not results claimed for WebDesign Boost projects.

WORK WITH WEBDESIGN BOOST

The right starting point
for your business.

STRATEGY + IMPLEMENTATION

The Complete
PROSPER System

For established businesses that need their strategy, website, marketing and follow-up to work as one. We develop the first three pillars with you, then implement the remaining four for you.

EXPLORE THE PROSPER SYSTEM
STANDALONE SERVICE

Website Design
& Redesign

Need a new website or want to improve your existing one? Get a standalone, conversion-focused website designed around your customers and commercial goals, without purchasing the full PROSPER System.

EXPLORE WEBSITE DESIGN & REDESIGN

IS THIS FOR YOU?

Already attracting attention.
Ready for more opportunity.

It's designed for established service businesses, consultants, coaches and local businesses that rely on enquiries, consultations, bookings or sales conversations.

If you're already attracting attention but too little is turning into genuine opportunities, your next move may not be more marketing spend. It may be finding the gaps in the journey.

Service businessesConsultantsCoachesLocal businesses

YOUR NEXT STEP

Find the gaps.
Fix what matters.

We assess each of the seven pillars against two questions:

Do you have it in place?
And how well is it working?

You'll see what's strong, what's weak or missing, and which areas deserve attention first.

Make the whole journey work better together.

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✳THE PROSPER REVIEWSeven pillars. A clearer picture.
YOUR FOUNDATIONS01 — 07
  1. PPeople
  2. RRelevant Message
  3. OOffer
  4. SSources
  5. PPersuasion
  6. EEngagement
  7. RRefinement

Do you have it in place? How well is it working?